Our psychological systems and services are designed to promote well-being through fulfilment of three core operating principles:
The ability to remain unaffected by adversity
The ability to recover quickly if affected by adversity
Development to a greater level of resistance and resilience.
We also recognise that we are uniquely-placed to help shape the way that people make decisions on mental-health and psychological well-being and promote improvement in this regard.
Our Ethical commitment is the framework by which we make a positive impact through our own actions and ensures that ethics are an intrinsic element of our decisions, activities and culture.
We will achieve this by:
Ensuring that revenue generated through business with partner organisations is used ethically, to further the work of alleviating emotional pain and psychological injury through research and educative works.
Being open, and transparent about our business partnerships(Wherever possible), and by declaring our interests in any research project undertaken by ourselves or our agents.
Seeking the endorsement of relevant ethics committees wherever possible.
Adhering to a strict code of conduct regarding behaviour whilst dealing with vulnerable people, including such details as service charging levels and service quality.
Contributing positively to a realistic world view of mental health, and working to challenge stigma, medicalisation and paternalism in the mental health professions.
Seeking, wherever possible, to achieve parity between mental health and physical health.
Conducting research projects in order to promote the health of human beings, and not to simply endorse our own products or services.
Recognising swiftly issues of performance, and seeking to improve as soon as is humanly possible, in order to ensure better outcomes for people who use our services.
Maintaining at all times, a person-centred approach to our service development, administration, research and service delivery.
Procuring our own business requirements from social enterprises and 3rd sector organisations wherever possible, and wherever procurement law allows.
Maintaining a policy of inclusion, to which our staff and agents will adhere.
Supporting the work of other relevant 3rd sector organisations who operate with similar interests or groups of people to improve the health and well-being of humanity.