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Whether you are an emergency service, medical, financial, airline, military or humanitarian aid organisation your colleagues will at some time be confronted by mental-health challenges from operational activity, organisational change, or life stresses that are difficult to cope with and have the potential to overwhelm.

Statistics speak for themselves:
  • 1 in 4 adults and 1 in 10 children seem likely to be affected by a mental-health issue (1)
  • This can have a profound impact on the lives of tens of millions of people in the UK, and can affect their ability to sustain relationships, work, or just get through the day. The economic cost to the UK is £70 to £100 billion a year. (2)
  • Around 25% of people with a mental-health problem are being treated while the remainder grapple for support and information on their own (3)
  • Mental-health problems are a main cause of the burden of disease, worldwide (4)
  • In the UK they are the leading cause, at 28%, compared to cancer (16%) and heart disease (5)
  • Despite the lack of resources public spending is focused almost entirely on coping with crisis with very little on prevention (6)
  • Mental-health research receives only 5.5% (£115 million) of the UK’s total health research budget (7)

Posttraumatic stress generates real emotional pain that is reflected in anxiety and depression.

It can have debilitating effects on the personal and family lives of sufferers, and in the workplace too where poor, erratic and unsafe practice can persist.

Life-risks also increase if poor mental-health is not identified and effectively supported, through suicide, and other risky behaviours such as alcohol and substance abuse.

Social Support Systems provides bespoke employee assistance programs (EAPs), in order to support well-being and business continuity.

Many EAP providers do not measure return on investment effectively, and measure success simply by a return to work. We believe in a true occupational health model, which provides audit-able feedback, via our unique online monitoring systems. For us, simply teaching an employee to ‘cope’ with poor mental health and then send them back to work is not only ineffective, we feel it is unethical.

Your employees deserve the best, and offering a free or subsidised psychological EAP with Social Support Systems will demonstrate not only commitment to your people, it will facilitate true recovery when they need out most.

If your organisation is unable to provide an EAP due to its size or nature of business, we are happy to accept private referral pathways from your organisation.

Organisational issues associated with poor mental health:
  • Absenteeism
  • Presenteeism
  • Poor team and organisational performance
  • Duty-of-care disputes and litigation
  • Health and safety breaches
  • Catastrophic systems failure
  • Loss of organisational reputation
  • Criminal prosecution
  • Disciplinary cases
  • High Occupational Health Expense
  • Life-risk

For further details on our Employee Assistance Programs please contact us here in the first instance, and one of our consultants will be in touch forthwith, and will be happy to discuss your needs.

If you need emergency assistance due to a critical incident please call on our Response line (+44) 01623 700320.


(1) The Health & Social Care Information Centre, 2009, Adult psychiatric morbidity in England, Results of a household survey

(2) OECD 2014: http://www.oecd.org/els/emp/MentalHealthWork-UnitedKingdom-AssessmentRecommendations.pdf

(3) The Health & Social Care Information Centre, 2009, Adult psychiatric morbidity in England, Results of a household survey

(4) Vos, T., et al. (2013) Global, regional, and national incidence, prevalence, and years lived with disability for 301 acute and chronic diseases and injuries in 188 countries, 1990–2013: a systematic analysis for the Global Burden of Disease Study. The Lancet. 386 (9995). pp. 743-800.

(5) Ferrari, A., Charlson, F., Norman, R., Patten, S., Freedman, G., Murray, C., Vos, T. and Whiteford, H. (2013). Burden of Depressive Disorders by Country, Sex, Age, and Year: Findings from the Global Burden of Disease Study 2010. PLoS Med, 10(11), p.e1001547.

(6) Davies, S.C. (2013). Chief Medical Officer’s summary. In: N. Metha, ed., Annual Report of the Chief Medical Officer 2013, Public Mental Health Priorities: Investing in the Evidence [online]. London: Department of Health, pp.11-19.

(7) Balmer, N. (2015). Mental health: How much does the UK spend on research?

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