When your organisation experiences a critical incident, you need the best service available to help and support your people.
Our collective expertise and experience in critical incident support enables us to bring real-world experience and knowledge to the forefront when your organisation needs it most.
By supporting your people during critical incidents using evidence-based interventions, we can help maximise your organisational performance throughout and beyond incidents that would otherwise threaten business continuity, and the health and welfare of your people.
To date, our consultants have provided key infrastructure organisations and with effective support during and in the aftermath of the following incidents:
Our CISM team was mobilised to provide support for responders immediately following the emergency phase of what was arguably London’s greatest disaster for many years.
The tragic killing of PC Keith Palmer and a number of innocent civilians at the hand of Khalid Masood at Westminster Palace resulted in a great deal of distress for officers who were involved in the incident.
Mobilised quickly after the attack, we were able to provide support in a situation which had the added and awful caveat of the loss of a colleague in highly public circumstances. Officers involved were offered Critical Incident stress debriefings and many provided with 1-1 support in order to resolve their traumatic reactions.
All officers who received our Intervention returned to work the very next duty shift (except one whose physical injuries prevented it).
– All of our Critical Incident Stress Management (CISM) officers have operational emergency service and military backgrounds, so understand better than most the difficulties your people and organisation can face due to a critical Incident.
– Your people need to have confidence in those who are commissioned to help them, and because we have ‘been there’, we tend to be more trusted than normative counsellors or psychiatrists.
– Our CISM protocols are designed to interface with any command and control or management systems. For example, we are able to provide solutions which interface with JESIP and local resilience forums.
– We have been trusted to deal with arguably the highest profile critical incidents of the last decade. Our effectiveness has been proven operationally in the field.